For Weddings and Race-Days
Save your stiletto heels
Save your stiletto heels
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Frequently Asked Questions (FAQ)
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What are Starlettos?
A cute and simple to use heel accessory that slips onto the bottom of your heel and allows you to walk on grass and soft ground without sinking.
With a hard base, over-moulded within a soft star-shaped surround that fits most slim heel shapes and sizes, Starlettos are designed to be pretty as well as practical.
With a hard base, over-moulded within a soft star-shaped surround that fits most slim heel shapes and sizes, Starlettos are designed to be pretty as well as practical.
What are Starlettos made of?
Starlettos comprise a strong plastic base to keep your heel safely out of the ground. This is bonded with a flexible over-mould of clear soft plastic that cushions and cups your heel to keep it secured to the base and provides additional grip for walking on smooth or polished floors. The star-shape is a unique design feature that allows Starlettos to fit snugly on most heel shapes.
What colours are available?
Starlettos are now available in four colours to suit your mood and your shoes. Keep a look out for seasonal variations. Our four beautiful color collections are Starlettos Crystal, Starlettos Sparkle, Starlettos Noir and Starlettos Rouge.
Starlettos Crystal is developed to show off the clear, crisp finish which no other heel protector offers. Crystal clear suits you perfectly for your every mood and stilettos heels' shades.
Starlettos Sparkle has clear base and petals with a bit of glam sparkle, perfect to stop you sinking on your wedding day, or if you require versatility of colour.
Starlettos Noir has black base and clear petals, the perfect companion for black stilettos to prevent sinking at garden parties or lawn functions.
Starlettos Rouge is our limited edition designed for the more daring with red base and clear petals.
Starlettos Crystal is developed to show off the clear, crisp finish which no other heel protector offers. Crystal clear suits you perfectly for your every mood and stilettos heels' shades.
Starlettos Sparkle has clear base and petals with a bit of glam sparkle, perfect to stop you sinking on your wedding day, or if you require versatility of colour.
Starlettos Noir has black base and clear petals, the perfect companion for black stilettos to prevent sinking at garden parties or lawn functions.
Starlettos Rouge is our limited edition designed for the more daring with red base and clear petals.
Where can I buy Starlettos?
Wherever you are in the world, you can buy Starlettos online at www.starlettos.com and we will ship them to you.
Also check out or Find a Retailer page for the Retailer nearest you
Also check out or Find a Retailer page for the Retailer nearest you
How much are Starlettos?
Starlettos are available at starlettos.com for $14.99 per pair. Included in the price is a satin carry pouch to keep them safe and to let you remove them without getting your hands dirty.
How do I pay?
At Starlettos, we use PayPal as our online payments partner. When you reach the checkout in our shopping cart and are ready to pay, click on the Paypal button and you will be taken to their secure payments portal where you can enter your credit card details as normal before being returned to our site.
Please note YOU DO NOT HAVE TO BE A PAYPAL MEMBER TO PAY WITH YOUR CREDIT CARD ON PAYPAL. Simply follow the one-off payment instructions.
If you are a Paypal member, you can also use direct debit from your verified bank account. Refer to the instructions on the Paypal site.
If you are in Australia and would prefer to pay by direct bank transfer, simply select that option and follow the instructions. Please note that for this form of payment, we will not ship your Starlettos until the payment has been confirmed so please allow an extra 2 business days. Alternatively, email us with the receipt or transaction number and we will post your Starlettos to you straight away.
Our banking details is as follows - this will automatically quoted on your online order processing:
WESTPAC Bank
Starlettos Pty Limited
BSB 032 039
ACC 106 343
Please note YOU DO NOT HAVE TO BE A PAYPAL MEMBER TO PAY WITH YOUR CREDIT CARD ON PAYPAL. Simply follow the one-off payment instructions.
If you are a Paypal member, you can also use direct debit from your verified bank account. Refer to the instructions on the Paypal site.
If you are in Australia and would prefer to pay by direct bank transfer, simply select that option and follow the instructions. Please note that for this form of payment, we will not ship your Starlettos until the payment has been confirmed so please allow an extra 2 business days. Alternatively, email us with the receipt or transaction number and we will post your Starlettos to you straight away.
Our banking details is as follows - this will automatically quoted on your online order processing:
WESTPAC Bank
Starlettos Pty Limited
BSB 032 039
ACC 106 343
Money Back Guarantee - How do I get my money back if I am not happy?
If you buy Starlettos online from this site and are unhappy with them for any reason at all, simply RETURN them to us within 30 days of receipt and we will issue a full refund of your purchase price.
What's the catch? There isn't one!
It doesn't matter if you have used your pair of Starlettos or not. We want you to be absolutely happy with our product. In the unlikely event that we can't manage that then we want you to be absolutely happy with our service and our promise.
What's the catch? There isn't one!
It doesn't matter if you have used your pair of Starlettos or not. We want you to be absolutely happy with our product. In the unlikely event that we can't manage that then we want you to be absolutely happy with our service and our promise.
Starlettos - who, when and where?
We recommend you wear your Starlettos whenever you are wearing new or favourite shoes at fashionable outdoor events.
Carry and wear Starlettos to prevent your heels from sinking into the ground at outdoor events where you may need to stand or walk across grass.
Brides, their bridesmaids and guests can wear Starlettos at their outdoor weddings or for the outdoor photo sessions.
Racing divas and princesses can enjoy the extra stability of Starlettos while wearing sky-high heels at the races.
Fashionistas attending indoor gala events could also wear Starlettos to protect the host's polished wooden floors from heel scuffs.
Carry and wear Starlettos to prevent your heels from sinking into the ground at outdoor events where you may need to stand or walk across grass.
Brides, their bridesmaids and guests can wear Starlettos at their outdoor weddings or for the outdoor photo sessions.
Racing divas and princesses can enjoy the extra stability of Starlettos while wearing sky-high heels at the races.
Fashionistas attending indoor gala events could also wear Starlettos to protect the host's polished wooden floors from heel scuffs.
How do I know Starlettos will fit my heels?
Starlettos have been designed to be as versatile as possible to fit different shapes and sizes of slender heel. We recommend that you use them only with heels between 8mm and 14mm in width. In imperial measurements (USA) this range is 0.31 inches to 0.55 inches.
To help you, we have included sizing charts on our HOW STARLETTOS WORK page and on the packaging box, so you can be sure that your purchase will fit your heels.
It is important that the Starlettos are secured on the heel before walking on softer ground. We recommend a few steps on hard ground to check your comfort. Take extra caution if you find yourself in wet muddy areas.
To help you, we have included sizing charts on our HOW STARLETTOS WORK page and on the packaging box, so you can be sure that your purchase will fit your heels.
It is important that the Starlettos are secured on the heel before walking on softer ground. We recommend a few steps on hard ground to check your comfort. Take extra caution if you find yourself in wet muddy areas.
Can I wear Starlettos when it is wet or raining?
Starlettos have been extensively tested in all conditions and are designed to be secure as possible. However, being plastic they can become slippier in very wet conditions where water gets between the Starlettos and your heel. This can cause them to come off. If this happens, we recommend drying them and your heel as much as you can before putting them back on. Use a hand-dryer when possible. We do not recommend putting them on heels that are already wet.
For brides we highly recommend testing your Starlettos before your big day.
For brides we highly recommend testing your Starlettos before your big day.
Can I wear Starlettos more than once?
Yes, Starlettos are designed for at least 5 or 6 full days' wear on soft ground. Each time you wear them, we advise that you check the underside that contacts the ground as that tends to wear quickest. If the non-slip base gets worn away we advise replacing them. If you buy them here and have any problems within 30 days of purchase then return them for a full refund.
How do I take care of my Starlettos?
Starlettos are designed to withstand about 5 or six fulls days' wear on soft ground. We have allowed for some use on paving (for instance if you need a trip to the powder room, or the bar) but to protect them, you should minimise walking in them on rough, hard surfaces.
It is inevitable that Starlettos will become a little dirty, as they work hard to protect your heels. You can rinse them in warm water and use a cotton bud to get to the hard to reach places. To retain lustre, please do not use abrasive cleaning materials on your Starlettos.
For more detail on caring for your Starlettos, please refer to our PDF sheet. Please print to 100% size.
It is inevitable that Starlettos will become a little dirty, as they work hard to protect your heels. You can rinse them in warm water and use a cotton bud to get to the hard to reach places. To retain lustre, please do not use abrasive cleaning materials on your Starlettos.
For more detail on caring for your Starlettos, please refer to our PDF sheet. Please print to 100% size.
How long will they take to arrive?
In both Australia and the USA, Standard/regular shipping takes 5-8 business days
Express takes 3-5 business days
Platinum takes 1-3 working days
For international orders outside Australia and the USA we suggest you allow up to four weeks as each country varies considerably.
Express takes 3-5 business days
Platinum takes 1-3 working days
For international orders outside Australia and the USA we suggest you allow up to four weeks as each country varies considerably.
What if I just came upon your product online and my event is coming up very soon?
The quickest way to get your Starlettos if you live in Australia, is to get yourself to one of our Star Retailers. See our FIND A STOCKIST page for complete listing of our Star Retailers.
If there are no Star Retailers close to your location, and you need your Starlettos in less than 5 business days (excluding weekends), please choose Express Post (for Australian orders) or contact our Team on +61 420 316 747 so we can discuss best courier option for your special event.
If you live in the UK or Europe we now have some online retailers who can get your Starlettos to you pretty quickly and for international customers, there are some faster options but we advise allowing at least 10 business days for delivery - and international post is still unfortunately difficult to guarantee.
If there are no Star Retailers close to your location, and you need your Starlettos in less than 5 business days (excluding weekends), please choose Express Post (for Australian orders) or contact our Team on +61 420 316 747 so we can discuss best courier option for your special event.
If you live in the UK or Europe we now have some online retailers who can get your Starlettos to you pretty quickly and for international customers, there are some faster options but we advise allowing at least 10 business days for delivery - and international post is still unfortunately difficult to guarantee.
How do I become a Reseller or Retailer of Starlettos?
You can register to be a retailer RIGHT HERE. Simply follow the link and the instructions.
If you would rather talk to us first, please contact us on any of the following options:
phone +61 420 316 747
email info@starlettos.com.au
skype: starlettos
If you would rather talk to us first, please contact us on any of the following options:
phone +61 420 316 747
email info@starlettos.com.au
skype: starlettos



